Table of Contents
How does HSBC communicate?
We communicate with our customers in a variety of ways depending on their needs and preferences. As a personal banking customer, you may find that we send you letters by post or documents and messages that you can access when logged into online banking.
How do I set up online banking HSBC?
How to set up Online Banking with HSBC
- Read and accept the Online and Mobile Banking T&Cs.
- Verify your identity with your account details, date of birth, and telephone banking security number.
- Create your login details.
- Choose your security questions.
- Select your Secure Key.
How do I open an encrypted email HSBC?

Open the verification email and click the link within to activate your SecureMail account. Once the account is activated your message will be displayed in your web browser window. Your message will be displayed in your web browser window. In addition, you will also receive an account confirmation email in your inbox.
How do I set up HSBC online banking without secure key?
If you don’t have access to your Secure Key, go to our online banking log on page, enter your username and select ‘I’ve forgotten all my log on details or I don’t have my Secure Key’. Follow the instructions and activate your new details via our automated phone service.
What is digital secure key password HSBC?
Digital Secure Key, a function of HSBC Mobile Banking application, is an application of one time password generation, which you can use in your iOS and Android mobile devices. Following the activation of Digital Secure Key, you can access the HSBC Mobile Banking application just with a single password.

Which is better Internet banking or mobile banking?
What is better- mobile banking application or net banking? Both are good to use as per the requirement. Mobile banking applications can be used to make transactions, transferring funds, checking transaction history, etc., whereas net banking can be used for more advanced requirements.
How do I activate my HSBC account?
How to activate your card
- Use your debit card at any Visa ATM by entering the ATM PIN.
- Use your debit card with the ATM PIN at a Point of Sale (POS) terminal that supports Chip and PIN capability.
- The debit card can be activated through Interactive Voice Response (IVR). Kindly call us on 1800 121 4015.
How do I activate my digital secure key HSBC?
On your mobile: Follow the instructions on-screen to log on to the HSBC Mobile Banking app. Enter your username. Answer your memorable question and the requested characters from your password, select ‘continue’. You will be prompted to activate your Digital Secure Key now or later, choose ‘activate now’.