Table of Contents
What is configuration management plan in ITIL?
ITIL is a set of best-practices that help guide an organization. These best-practices can be customized and adapted as organizations see fit. Configuration management seeks to establish and maintain consistency of a product’s performance and its functional and physical attributes.
What is a configuration management plan?
Configuration Management (CM) is the ongoing process of identifying and managing changes to deliverables and other work products. The Configuration Management Plan (CM Plan) is developed to define, document, control, implement, account for, and audit changes to the various components of this project.
Which of the following elements should be included in a configuration management plan outline?
Sample Configuration Management Plan Outline
- Organizations and Responsibilities.
- Configuration Identification.
- Configuration Change Control.
- Configuration Status Accounting.
- Configuration Reviews.
What are examples of configuration items?
Examples of Configuration Items include software and applications, locations and offices, employees and customers, documentation, hardware and companies, and even your incidents, changes and customers.
Which of the following are considered examples of configuration items?
Examples of Configuration Items include software and applications, locations and offices, employees and customers, documentation, hardware and companies, and even your incidents, changes and customers. Each Configuration Item must include the following: Name and description.
What are the activities of configuration management?
Configuration Management Activities/Products
- Configuration Management Planning and Management.
- Configuration Identification.
- Configuration Change Management.
- Configuration Status Accounting.
- Configuration Verification and Audit.
What is the best description of configuration management system?
Configuration management is a systems engineering process for establishing consistency of a product’s attributes throughout its life. In the technology world, configuration management is an IT management process that tracks individual configuration items of an IT system.
What is a configuration baseline in ITIL?
configuration baseline ( ITIL Service Transition ) The baseline of a configuration that has been formally agreed and is managed through the change management process. A configuration baseline is used as a basis for future builds, releases and changes.
How do you identify configuration items?
Configuration items can include hardware, equipment, and tangible assets as well as software and documentation. Documentation can include requirements specifications and interface documents. Other documents that serve to identify the configuration of the product or service, such as test results, may also be included.
What sections should be included in a CM plan?
The typical CM plan, as detailed in Appendix B, should contain an introduction, followed by sections about CM organization and responsibilities, the CM activities such as identification, control, status accounting, and auditing. Then CM milestones, training issues and subcontrac- tor/vendor support should be addressed.
What is configuration baseline in ITIL?
What is difference between change management and configuration management?
The major change between configuration and change management is that configuration management focuses on managing the configurable items and the state of the system while change management focuses on managing the changes that affect the configurable items and the system.
What are the basic activities for configuration management?
Configuration Management activities support:
- Traceability of designs to requirements.
- Proper identification and documentation of system elements, interfaces, and interdependencies.
- Timely and thorough vetting and disposition of change requests.
- Control and documentation of approved changes to baselines.
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